Archive for enterprise mobility

Managed Services for Enterprise expands rapidly into Mobile Cloud Computing, SaaS

Many IT, managed services, and hosted services vendors are changing their business strategy to mobile cloud computing – and for a very good reason.  Their customers who are in digital media, healthcare, hospitality, distribution, and financial services; or have needs for procurement/ordering, field force or sales force automation now demand lower cost and mobility.

Managed Services for IT and Enterprise Data Centers

It’s all about managed services for their customers who prefer to downsize their IT departments and outsource these costs.  With the rapid growth of touch screen smart phones and Smart TVs, both commercial customer who are B2B and companies in the B2C market realize the generational change.  These smartphones and tablets are the most significant reason for the growth of mobile cloud computing for managed services IT vendors.

Managed Services via Mobile Cloud Computing

Managed Services Mobile Cloud Computing Enterprise IT SaaSWith mobile applications and cloud data centers, the potential revenue for managed services vendors has not been seen by the IT industry since the dotcom boom of the 90s.  And it promises to be an even larger market with unlimited growth.

Gartner research According to Gartner, the global cloud computing services market could reach $150 billion by 2014 and software-as-a-service (SaaS) revenue is expected to reach $22 billion by 2015 as more companies invest in cloud technology.  The growth in mobile devices brings about several challenges to data centers and managed services.

For managed services vendors, the processing time on the wireless network and has improved with advanced LTE networks like Verizon has and AT&T shortly.  Managed services vendors and enterprise hosted services vendors have to deal with the overabundance of users on wireless operator networks who clog the system with all sorts of streaming data (reducing the speed) and intermittence caused by RF interference in the network and gaps in coverage.

Mobile App Testing for Menu Driven Managed Services 

On top of all that is the smartphone battery life.  It amazes me how often I see mobile apps developed by enterprise data centers and IT managed services that fail to test BOTH the mobile device and app for power performance profiling. Functional UX, usability, and the OS be it Android or iOS or Windows needs to be tested.

Managed Services as a Commodity

The offloading of data and computer applications onto the cloud has become a commodity of services.  And it is in those managed services that the IT vendor with win large scale contracts.  It is now menu driven where email, CRM, supply chain, and data have to be secure, scaled, and managed from a price per menu point of view.    Regional data centers and SaaS are required to bring the content to reliable broadband and wireless operator networks.    The delivery of the applications have to have guaranteed Quality of Service using mobile cloud computing.   The SaaS side of managed services in the cloud is very attractive to IT managers in the leaner economy.

Future of Enterprise Mobility in Secure Mobile Devices

NextGen Global Executive Search recruits engineers developing secure mobile apps for defense systems using enterprise mobilityEnterprise mobility used in ruggedized mobile device, including smartphones and tablets are becoming the secure platform of choice for military, public safety, and commercial industrial workforces.  While JTRS mobile handsets have evolved over time, secure mobile apps and enterprise data is becoming an absolute necessity.  When it comes to tablets, they are still in the infancy stage.

The security of the data  mobile apps, user experience, display, and RF fingerprinting have a good 2-3 years more development before they can be used even on a trial basis, especially by the Department of Defense.  General Dynamics, for instance, has partnered with several companies in this initiative, as well as a number of secure mobile apps vendors are developing as fast as they can, including CoolFire Solutions, Good Technology, Motorola Mobility, and others.

The DOD has dozens of secure terrestrial- and satellite-based mobile computing platforms, but commercial alternatives are definitely more versatile in terms of real-world compatibility and application support, by far much cheaper, and faster to deploy.

enterprise mobility in C4ISR from NextGen Global Executive SearchThree years ago it was easier to hire qualified engineers to design and develop secure mobile applications and the packaging design of ruggedized secure handsets.  But with more complex enterprise needs, the education bubble (we don’t produce American born engineers -  by and large required for DoD security clearance) and the commercial growth of Android and iOS now used in tablets taking so many of those remaining engineers, it has become a tough road for defense contractors and their subcontractors.

Within our mobile devices, enterprise mobility, and aerospace/defense retained executive search practices, we’ve had to enlarge our staff just to meet the demands of clients’ key staffing needs. From mobile apps development to UX, UI, and product management, identifying and recruiting qualified talent that can gain security clearances has simply become an overwhelming task for Human Resources and corporate internal recruiters.    And since NextGen only performs retained search, we are often called upon when all other recruiting attempts and contingency forms have failed to produce.

Many companies and their vendors – from defense to public safety are still refining requirements and developing the strategy for secure smartphones and tablets.  This is due to so many enterprise applications being very complex and the UI design even trickier.  Several things must be considered when approaching the strategy of enterprise mobility and ruggedized secure mobile devices including:

 

  • enterprise mobility in public safetyForm factor design; feature, customization, configuration
  • Designing packaging, Out Of Box Experience (OOBE), usability test and OOBE test of the packaging.
  • User Setup, Installation – user setup procedure design; user setup procedure test; developing user documentations including quick start guide and users guide
  • Reverse Logistics – return and RMI process; return swap pool size analysis
  • Customer Support – developing support model and process; support staff training material development
  • UI Design, Usability testing – UI and skin concept design; UI usability evaluation and testing throughout the design process
  • Device Test, Certification – functional test, field test, GCF compliance test, usability test, and battery life

Combine that with environmental concerns, dealing with legacy application not designed for touch screens, and the wireless network speed required for large amounts of secure data, and it is a challenge.  The next 3 to 5 years will be very challenging in user interface design. The interfaces must have greater efficiency, be more secure from foreign government hacking, and include reduced redundancy.

Retained Search – VP Semantic Web Social Media Product Development

Title:  SVP Semantic Web Social Media Product Development
Market Opportunity
Unique opportunity to join an early stage stealth mode start up that is building solutions around the “next big evolution” in Digital Social Media by contributing to the overall leadership as a late stage founder.  This position can potentially lead to CXO role based on your product development delivery and relationships with the key stakeholders.  The company is at the forefront of personalizing the web, and is aiming to become a dominant player in the next wave of the semantic web 3.0 – Your Web. The development team in Australia has just released alpha and the company is relocating its HQ to West Coast Seattle or Silicon Valley in November this year.    NextGen Global Executive Search has recruited for the CEO and CTO in their previous ventures, so be assured these guys have a very successful track record.
The Company and Their Solution
The company is a stealth mode start-up founded with the mission to personalize the world’s extreme and fast growing corpus of knowledge represented through people, within the web and online data.  Their patent pending technology intelligently surfaces important information from web and social media organised around the consumers’ interests and relationships, connected or serendipitous.  It enhances Web 2.0 functionality making it faster, better organised, easier to socialise, share, discover, drive reputation and easier for advertisers to reach consumers with things of real interest.  With the growth of social media and the online web stretching the search and social filters to the point consumers are overwhelmed, they intend to bring a new web personalised entry point that harnesses the growing web’s potential for discovering important things. Their Context Discovery Platform goes beyond the Interest graph and will help marketers’ better service and reach consumers through Taste Graph, Reputation Graph etc. through implicit graph definitions.
Position Overview
With their platform now in place the company is targeting to add a late stage co-founder (preferably Silicon Valley, Seattle, or New York). The right candidate will work with the Executive Chairman/Co-Founder on strategy and the business model formulation and priorities and hold full responsibility for technology and products. You should have the potential or proven experience to be a candidate to take on leadership responsibility as CTO or CEO at some point in the future. The company, angel funded and cash positive, is moving towards a Series A to support the public rollout of its social network application in 2012.

Semantic Web VP Product Development Technology Strategy

Contribute to the overall leadership of the start-up as a late stage founder in product strategy and vision, product development, product management, business case strategy, partnerships, and relationships with key industry stakeholders and investors.
1)       Contribute to the overall leadership of the start-up as a late stage founder
2)       Lead the design and development of the technology vision and strategy
3)       Translate vision into design and systems, overseeing product definitions, development, roll-out, and continuous improvement
4)       Anticipate and identify trends and explore innovation opportunities, proactively seeking out innovative technologies and solutions to improve end user experience
5)       Deep experience and interest in social networks, social media, social psychology,       ad business, business model formulation, semantic web, large scale data mining and mobile
6)       Remain current on changes regarding software technologies, semantic web, large/web scale database, reasoning systems, interest graph and mobile
7)       Build, manage and leverage industry relationships with key stakeholders
8)       Proven, scalable leadership in small start-up environment
       Product Strategy
Anticipate and identify trends and explore innovation opportunities, proactively seeing out innovative technologies and solutions to improve end user experience.  Ultimately you will be responsible to leverage the company’s innovative technology and capabilities to engage users and deliver significant user memberships across the product portfolio.  At the same time, you will be responsible for ensuring that detailed tactical work supports the higher-level strategic thinking.
Product Development and Product Management
 Lead the design and development of the technology vision and strategy in aligning the product roadmap and user experience.  Translate the vision into defining the design and systems, overseeing product definitions and product development, roll out from alpha to beta, and continuous improvement.  Ensure both the user and social experiences encompass the visual, interactive behavior and assistive capabilities of the products with emphasis on usability and usefulness and critical attention to aesthetic appeal.Prioritize functions and features delivery while constantly monitoring and revisiting the strategy and adjust user experience as necessary to meet customer needs, usage, market conditions, technology, and societal trends change.
       Business Case Strategy and Key Industry Stakeholders
Remain current on changes regarding software technologies, semantic web, large/web scale database, reasoning systems, interest graph, mobile media, social networking, and communities.  Build, manage and leverage industry relationships with key stakeholders using you proven, scalable leadership accomplishments in previous successful early stage start-up environments.
 ·             location based couponing
·             personalized couponing –personalized coupon algorithms linked to social analysis and buying behavior + location
·             affiliate program –significant opportunity that may and is mostly untapped on the mobile device.  However, this needs large scale affiliate partners involved
 ·            online advertising –requires large volumes of traffic to sites driving revenue contribution. Potential value  to our and other networks
·             SocialCRM, Reputation 3.0  and E.3 Enterprise products
Requirements
Requires 10+ years’ experience in web-based consumer UX, digital media, and online social networks.  A background in computer engineering, semantic web design, mobile content platforms, and consumer behavior is essential for this role, along with previous successful launches of large scale internet products.
Ø  10+ years’ experience in Java programming in online/consumer web environments with open source application frameworks, modules, and service platforms using Spring and OSGi.
Ø  A detailed understanding of distributed architectures, large scale database technologies including Mongo DB, semantic technologies, cloud computing infrastructure over a period of 7 years.
Ø  Detailed experience in consumer product development (5+ years) with strong grasp on User Experience (UX) methodologies and leading technologies to implement AJAX based UXs
Ø  At least 3+ years using NLP concept & interest extraction / utilisation.
Ø  Deep experience with Google Web Toolkit and Amazon Web Services (AWS).
      Ideal Candidate Profile
You need to have a relaxed yet enthusiastic attitude that can slice and dice large scale challenges into bite-sized tasks that you can subsequently deliver upon.  Superb attention to detail is needed, as is superior creative and innovative problem-solving skills.  You must be a self-starter with the ability to work both independently and within a small team to deliver stretch targets.  Deep experience and interest in social networks, social media, semantic web, large scale data mining and mobile devices.  You will have in-depth knowledge and experience in delivering world-class user experience from a range of compelling features and benefits.
The successful candidate will lead the design and specification of the product features and user experiences ensuring close alignment to target segments.  You will have the ability to specify the user experience at a detailed resolution, ensuring both user uptake and alignment within the technical team.  You will work closely with many stakeholders both internal and external to the organization to lead the alignment between product, strategy and the user.  You must be highly motivated with a collaborative team approach and superior problem-solving skills.  A demonstrated trait in using a pragmatic approach with personal and professional resilience and tenacity is essential.
     Compensation in Start-Up Environment
As a late-stage co-founder, the salary is commensurate with an angel funded company that includes a base salary, equity, and MBO stock options plus bonuses.  It is important that you are comfortable working in a start-up environment where processes may not be fully established and some cash portions of annual compensation are deferred.  You need to be agile in your approach as the company embarks on a rapid growth phase.  You should be currently based in San Francisco Bay (Silicon Valley area), Seattle, or NYC area with strong current relationships with executive leaders, development community, stakeholders, and investors in the digital media, mobile media, and social networking verticals.

VP Product Management for Enterprise Mobility

mobile cloud computing

Client: Mobile Enterprise Computing vendor

Positions:: VP Product Management and VP Deployment Services

Objective: NextGen Global Executive Search was engaged to fill two VP positions – one in Product Management, the other in Deployment Services for an Enterprise Mobility vendor.  The searches were critical in regard to urgency and the impact the roles had on the client’s business. Each of the roles supported the General Managers of somewhat autonomous systems within the company, each with revenues exceeding $500 million. One position was in San Diego, the other in DC.  The client, who had rarely sought outside services for filling senior roles, came to NextGen GES because of our reputation in the market for similar retained searches, as well as the client’s confidence in our ability to deliver the right candidates quickly.

Search Strategy: NextGen GES conducted a thorough search for candidates in the geographical areas of each system which included key competitors and parallel industries. Our focus was on candidates that were currently employed making significant contributions to their companies. We interviewed more than 50 candidates for each search in an effort to thoroughly screen the candidates for skill level and culture and leadership fit.

Results: The search resulted in NextGen GES finding candidates from the client’s direct competitors who were performing similar responsibilities and ready for a new challenge. Feedback from the client showed that both candidates added tremendous value to each of their new roles in a very short amount of time. The client was particularly pleased with our search method, how our team kept them informed throughout the process, the speed in which we executed, and the quality of both of the selected candidates. Through follow-up with the candidates, we learned that both are extremely pleased with their new positions.